Terms of Service

Welcome to Infusio Tea™! By accessing our website or placing an order, you agree to the following terms and conditions.

1. About Us

Infusio Tea™ is an online store offering tea brewing products, including our signature tea brewing set featuring a sculptural wooden stand and glass vessels.

Orders are processed and shipped through our fulfillment partners. Delivery times may vary depending on your location, shipping carrier, customs, and other external factors.

2. Orders & Payments

• Placing an order means you are requesting to purchase a product from Infusio Tea™.

• We reserve the right to cancel or refuse an order due to stock availability, pricing errors, suspected fraudulent activity, or security concerns, subject to applicable law.

• Payments are processed through the payment methods available on our website and the relevant payment providers.

• You are responsible for providing accurate billing and shipping information when placing your order.

3. Shipping

• Shipping times shown on our website are estimates and may vary depending on your destination and carrier.

• Delays may occur due to customs processing, carrier disruptions, weather, holidays, or other circumstances beyond our reasonable control.

• Infusio Tea™ will assist customers with delivery issues and is not responsible for delays caused by circumstances beyond its reasonable control, subject to applicable law.

For additional information, please refer to our Shipping Policy.

4. Returns & Refunds

Returns and refunds are handled according to our Returns & Refund Policy.

Return shipping costs may be the customer's responsibility for standard change-of-mind returns. If a product arrives damaged, defective, or incorrect, please contact our support team for assistance.

Nothing in these Terms limits any mandatory consumer rights applicable to your purchase.

5. Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, and other information on our website are accurate.

However:

• Colors and appearance may vary slightly depending on your screen or device.

• Minor variations may occur due to manufacturing processes.

• Product dimensions and specifications may have small manufacturing tolerances.

• Product care and usage instructions should be followed to help maintain the product's condition.

Nothing in these Terms excludes or limits consumer rights relating to products that are faulty, defective, or not as described.

6. Intellectual Property

All original content on this website, including logos, graphics, product photographs, written content, and other materials created for Infusio Tea™, is owned by or licensed to Infusio Tea™ and may not be copied, reproduced, distributed, modified, or used commercially without prior written permission.

Third-party names, trademarks, and references that may appear on our website remain the property of their respective owners.

7. Website Use

You agree not to:

• Use the website for unlawful purposes.

• Attempt to interfere with or compromise the security of the website.

• Copy or reproduce our website content without permission.

• Use our website to engage in fraudulent or abusive activity.

We reserve the right to restrict access to the website where reasonably necessary to protect our business, customers, or website, subject to applicable law.

8. Liability

To the maximum extent permitted by applicable law, Infusio Tea™ is not responsible for indirect or consequential damages arising from the use of our website or products.

We do not guarantee that the website will always be available, uninterrupted, secure, or completely error-free.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

9. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, products, services, or legal requirements.

Any updated version will be posted on this page, together with an updated effective date where appropriate. Changes will apply as permitted by applicable law.

10. Contact Us

If you have any questions regarding these Terms of Service, please contact us at:

📧 contact@infusiotea.com

Infusio Tea™ Support Team